As I talk with a business owners of all sizes, and they explain how their hands are tied in moving forward with an internet strategy. They believe they are doing the best they can under the circumstances, of course, but really there are departments in their organization that need to be protected, prices that need to be kept, sacred cows that can’t be touched. “After all,” they argue, “why should I wipe out my current business just to succeed online?”
This dogged thinking is great, unless your competition decides differently.
When you have someone who is willing to accomplish THIS without worrying about THUS and SO, they will likely defeat you. Online, this happens fast, since there are organizations that are willing to grow at the expense of revenue, ethics or reputation. In your short term, being focused may be a real advantage. Sometimes, focusing on accomplishing just one thing (whatever it is) pushes a business through this recession or that far-ahead pothole. But at what expense? The competition makes a ton of money and you’ve lost forever.
Retailers, vendors, suppliers, factory branded stores, chains, regional players, local independents, Top 100’s, Mom-n-Pop’s and every other nook and cranny of retail need to think hard about this before it’s too late.